29 Jul ASTM 2575 – Quality Standard
The standard for American translation services, ASTM F2575, serves as a guide for requesters, providers, and end users of translation services. This standard was developed based upon internationally recognized principles on standardization and was designed to assure quality of language translation services. One important distinction of this standard is that it serves as a guide to ensure project quality rather than a strict list of detailed instructions.
To assure that these standards are adhered to, the ASTM suggests that projects be completed in three phases. The initial phase, known as the specifications phase, is where the service provider and requester agree on specific deliverables including, but not limited to source content information, target audience and purpose. After this has been completed, the project can proceed with the next phase, which is the production phase. During this stage, the actual translation services are performed and compiled in the agreed upon format specified in the specifications phase. After the initial translation is completed, a review process including proofreading, verification as well as quality assurance and control are performed to finalize the translation process. To conclude, the post-project review phase occurs and serves as a formal evaluation of performance measured against the original specifications defined in the specifications phase. This phase also provides the parties involved an opportunity to discuss areas of success as well as areas that will require improvement in future projects.
While the standard serves as a guide for quality and provides a suggested process, it should also be noted that the standard provides a wide range of metrics for translation services.